Refund & Cancellation Policy

Last Updated: 06/04/2026

We value your time and trust. Please take a moment to review our policies so we can continue to serve you with transparency and consistency.

💳 Refund Policy

We are committed to delivering high-quality services, and we want every experience to reflect that commitment.

Services are non-refundable once rendered. Once a service has been completed, we are unable to issue refunds.

Packages & Prepaid Services may be subject to specific refund or credit terms that are clearly disclosed at the time of purchase. Please review your agreement before completing your transaction.

Unused Services may be eligible for a service credit at the discretion of our team. Please reach out to us directly to discuss your options.

If you have questions or concerns about a charge, we encourage you to contact us — we're happy to work with you.

📅 Cancellation Policy

Out of respect for our team and other clients, we ask that cancellations be made in a timely manner.

24-Hour Notice Required — Please cancel or reschedule your appointment at least 24 hours in advance to avoid any fees.

Late Cancellations — Cancellations made within the 24-hour window may be subject to a cancellation fee.

No-Shows — Appointments where no notice is given may be charged in full.

We understand that life happens. If you experience an emergency, please contact us as soon as possible and we will do our best to accommodate you.

📬 Contact Us

Questions about our policies? We're here to help.

Phone: (469) 606-2008

Email: [email protected]